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Frequently asked questions

Where can I find NCB toolkits and free resources?
Toolkits and free resources that are available online are within the free resources section of the website. If you can’t find the toolkit you want here, please contact our Library Information Service on 020 7843 6008 or at [email protected].

How do I report a broken link on your website?
Please tell us by emailing [email protected] and we will fix the link as soon as possible.

How can I view PDF files on the website? You need to have the latest version of Adobe PDF Reader to download and view PDF files correctly.

What is your linking policy?
We do not generally link to third party sites from our public site but we do offer a resource of useful links to our members. If you think your site may be helpful for NCB members, please contact us at [email protected].

Where can I find a full list of NCB websites?
You can find all of NCB's partners and projects on the Our Structure page on this site, and access the websites from there.

How do I find the contact details of an NCB staff member?
Please contact [email protected] and we will direct your enquiry to the relevant contact at NCB.

How do I subscribe to or get removed from a mailing list?
Please email [email protected], stating the name of the mailing list and whether you wish to be subscribed to or removed from it.

What do I need to do if I want to reproduce any material from your wesbite?
Please fill in the permission form [DOC 33KB] and post back to the Epublishing team.

I can’t find what I’m looking for – what should I do?
Try using the search feature on the NCB site. You could also check our site map for the page you need.